Reach further with us!
Energy Ahead is delivered on behalf of Synergy and aims to assist households experiencing financial hardship to improve energy literacy, reduce energy consumption and bills, connect to appropriate energy and complementary services and support, and identify and remove barriers to accessing energy efficient appliances, technologies and goods. Under the direction of the centralised Energy Ahead Team Leader Energy Coaching, Energy Coaches conduct household energy assessments, deliver tailored energy efficiency reports, education and coaching to households, and provide low-cost energy efficient items to address underlying factors that contribute to high household energy costs.
This role provides centralized administrative; intake and bookings support for the Energy Ahead program while delivering targeted phone-based energy coaching services to clients across the SWIS. The role coordinates referral administration, assigns client leads to energy coaches, maintains program records and ensures smooth client flow across the network. In addition, the role provides energy education and coaching through scheduled phone and virtual sessions to eligible clients.
This is a full time opportunity (37.5 hours per week) until 30 September 2026. This is a phone-based position with the option of working remotely or hybrid from our Armadale office.
About you
You are a passionate individual who is driven to deliver a quality service for our clients.
To be successful in this role you will have:
- Exceptional interpersonal skills with an ability to relate to a wide range of clients in need of assistance, including clients from Aboriginal and culturally and linguistically diverse backgrounds
- Experience working independently and with minimal direction
- Well developed computer literacy skills, and the ability to learn new computer systems quickly
- Well developed numeracy skills
- The ability to maintain high quality standards and attention to detail
- Good written and verbal communication skills
- Ability to be flexible, demonstrate initiative and work effectively under pressure
You also must possess a current National Police Clearance valid within one year, a WA Working with Children Check and a WA White Card (or a willingness to obtain one).
A police record is not an automatic barrier to employment with us. We welcome applications from people with diverse backgrounds and experiences, and we review any disclosures on an individual basis, focusing on relevance to the role.
Why join us?
At Anglicare WA we are all about people, placing people at the heart of our work. We are focused on strengths, believing in and amplifying the strength of people and communities. We are fiercely inclusive, making sure everyone can belong. As trusted partners we are curious and creative, always looking for new ways to do better. We are courageous and gutsy, tackling difficult issues, even when it’s hard.
But don't take our word for it! Explore our Story Feed and hear from our staff about what makes Anglicare WA such a great place to work!
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Apply now!
To apply, please click on the apply button and follow the prompts attaching a current detailed resume and covering letter.
For further information please contact Deone Masonga at Deone.Masonga@thefwc.org.au.
We are seeking to appoint someone to this role as soon as possible and will close this vacancy once suitable candidates have been identified. Please apply without delay!
Child Safe: Anglicare WA is organisation committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.
Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQIA+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.
We are proud to have a dedicated Aboriginal Staff Engagement and Cultural Lead to support Aboriginal and Torres Strait Islander candidates and employees throughout recruitment and employment, reflecting our commitment to being a culturally safe and supportive employer.
Unsolicited applications from recruitment agencies will not be accepted.
