About you

To be successful in this role you will have:

• Previous phone-based contact centre experience
• Experience working in a team and dealing with clients who are experiencing hardship Solid numeracy skills
• Well demonstrated capacity to work with IT systems
• High level interpersonal and communication skills
• Openness to change and ability to seek creative solutions
• Desirable Experience in promoting positive engagement with a wide range of clients, including persons from an Aboriginal and culturally and linguistically diverse background
• Knowledge of the range of service provision within the human services sector
• Ability to operate a data collection system.

The successful candidate must possess a current National Police Clearance valid within one year.

A police record is not an automatic barrier to employment with us. We welcome applications from people with diverse backgrounds and experiences, and we review any disclosures on an individual basis, focusing on relevance to the role.

Benefits

• From $67,450.50 annual salary range
• 12% superannuation
• In addition to your remuneration, you will enjoy generous tax-free salary packaging benefits where you can package up to $15,900 per annum and not pay tax on that amount.
• Flexible, life friendly working conditions

Why Join Us?

At Anglicare WA we are all about people, placing people at the heart of our work.  We are focused on strengths, believing in and amplifying the strength of people and communities.  We are fiercely inclusive, making sure everyone can belong. As trusted partners we are curious and creative, always looking for new ways to do better.  We are courageous and gutsy, tackling difficult issues, even when it’s hard.  

But don't take our word for it!  Explore our Story Feed and hear from our staff about what makes Anglicare WA such a great place to work!

Click here to view our amazing employee stories!

Apply Now!

If the opportunity excites you to develop your career in an organisation whose values align with yours then we want to hear from you.

To apply, please click on the apply button and follow the prompts attaching a current detailed resume and covering letter. 

We are seeking to appoint someone to this role as soon as possible and will close this vacancy once suitable candidates have been identified.  Please apply without delay!   

For further information please contact Emma Clive on Emma.Clive@anglicarewa.org.au

We are seeking to appoint someone to this role as soon as possible and will close this vacancy once suitable candidates have been identified.  Please apply without delay!   

Child Safe: Anglicare WA is organisation committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.

Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQIA+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.

Unsolicited applications from recruitment agencies will not be accepted.