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Service Support Officer Foyer

12/06/2026
11/07/2026
$75,387.00 - $77,551.50
Permanent - Part Time
Leederville
Customer Service
  • Join a values driven, life friendly organisation
  • Permanent part-time (0.6 FTE) opportunity based in Leederville
  • $75,387 + 12% Super + Salary Packaging

Job Description

Reach further with us!

Foyer Oxford provides young people who are experiencing homelessness, or are at risk of homelessness, with self-contained transitional housing for up to two years.  We offer stable accommodation and person-centred case management support to assist young people to remain engaged in full-time education, training and employment and to develop skills to transition into living independently in the community.

As the Service Support Officer, you will be the face of Foyer Oxford for young people residing there, our staff and visitors. You will operate the front desk and efficiently deal with any enquiries that might come in either in person or by phone and/or email.   You will also provide generic administrative and site-based support to ensure the smooth running of Foyer Oxford residential facility.

This is a permanent part-time (3 days a week - 0.6 FTE) opportunity, ideally worked Tuesday, Wednesday and Thursday.

Desired Skills and Experience

About you

To be successful in this role you will have:

  • Relevant experience in a similar role or Cert IV qualification in community services
  • Exceptional communication skills with an ability to relate to a wide range of clients in need of assistance, especially young people
  • Ability to respond to clients in distress, and be comfortable deescalating people who are upset
  • Demonstrated ability to identify client needs, assess risk and prioritise accordingly
  • Well-developed computer skills (MS Word, MS Outlook, client management system) as well administration skills 
  • Ability to prioritise, plan work and maintain accurate records

The successful candidate must possess a current National Police Clearance valid within one year; WA Drivers Licence and a current WA Working with Children Check.  

A police record is not an automatic barrier to employment with us. We welcome applications from people with diverse backgrounds and experiences, and we review any disclosures on an individual basis, focusing on relevance to the role.

Impact and benefits

Sharing your knowledge, skills and experience, you will make an impact to the lives of young people and our communities across the state. 

In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice.

Also:

  • A competitive salary from $75,387 per annum + 12% superannuation
  • Salary packaging of up to $15,900 (which equates to circa $4K after tax) plus additional salary packaging of up to $2,650 for meal and entertainment expenses 
  • Additional 3 days leave per year over festive period
  • Work-life friendly working conditions

Why Join Us?

At Anglicare WA we are all about people, placing people at the heart of our work.  We are focused on strengths, believing in and amplifying the strength of people and communities.  We are fiercely inclusive, making sure everyone can belong. As trusted partners we are curious and creative, always looking for new ways to do better.  We are courageous and gutsy, tackling difficult issues, even when it’s hard.  

But don't take our word for it!  Explore our Story Feed and hear from our staff about what makes Anglicare WA such a great place to work!

Click here to view our amazing employee stories!

Apply Now!

If the opportunity to develop your career in an organisation whose values align with yours excites you then we want to hear from you.

To apply, please click on the apply button and follow the prompts attaching a current detailed resume and covering letter. 

For further information please contact Annalyse Mcloughlin at Annalyse.Mcloughlin@anglicarewa.org.au

We are seeking to appoint someone to this role as soon as possible and will close this vacancy once suitable candidates have been identified.  Please apply without delay!   

Child Safe: Anglicare WA is organisation committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.

Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQIA+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.

Unsolicited applications from recruitment agencies will not be accepted.

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